|
"I had a furnace installed last winter in addition to the air conditioning unit. I have been very pleased-- and in these days somewhat surprised-- at the quick, courteous and efficient service on the original installation and follow-ups." "I would like to take this opportunity to let you know that we are pleased with the quality of the work performed by your company. We were also very surprised and impressed with how courteous and friendly your installers were. As you know, we have already recommended your company and intend to do so in the future." "We were especially impressed with the total clean-up after their work was completed. We couldn't tell that they had been here except for the wonderful cool air! Thanks!" "I have always been satisfied with the service provided by this company." "The service is as excellent as the equipment." "The system is less costly to operate. Pleased I chose Trane and a competent dealer." "Very professional." "We were very pleased with the service they provided." "Courteous technician. Good workmanship. Prompt service." "The technicians we've had from Cloud Heating and Air Conditioning have been great! They're always willing to take time to answer questions about how things work and are always friendly. We've only had routine maintenance calls but wouldn't hesitate to call Cloud in the even of future problems." "We got it done more promptly than we even anticipated." "Very helpful. Got the work done and explained what she was doing." "Excellent and personable service." "On time; efficient." "Very satisfied with this dealer for years." "Quick and efficient. Good explanation and suggestions. Prompt arrival." "The serviceman was most informative. I would ask questions- and he would give detailed answers- always making sure I clearly understood his answer." "Technicians were on time. Very important when having to schedule around personal work schedules." "Pleased that they call first. Prompt and friendly. Good explanation, very satisfied." "We just wanted to say thanks for the speedy response & awesome service we received! Charlie was very nice and conducted himself in a very professional & friendly manner. Scott, who installed the new unit, faced the challenges with a very upbeat attitude. I've never seen someone work so hard! We will recommend you to others." "The thing that pleases me the most is the fact that Cloud Heating & Air has employees who I trust." "Most satisfied by the promptness and quickness of the service. Satisfied overall." "They came when they said they would come. Work was done in a professional and friendly manner." "Very pleased. You folks rushed right out & gave me a hand on short notice. I was pleased with the service & the price. You'll get my business again!" "Service was available quickly when I really needed it" "Very satisfied. Used them for several years. Prompt service. Solved my problem." "On time schedule; very acceptable service with parts available on hand; easy communication." "Very flexible scheduling to meet our needs. He called ahead to see if we would like to have the service call earlier than scheduled." "Representative was totally up-front with us." "I trust the Trane dealers here. Enjoy doing business with them." "I liked the price and the flexible schedule. They called me at work when they were on the way so I could meet them at the house." "Very impressed with the technician. Knowledgeable and took time to resolve the problem." "The thoroughness and friendliness of the service technician were enjoyable. I also liked the fact that the company called me to remind me of the service-- I had been busy and forgotten to call." "Showed up when they said they would." "Highly reliable. Always on the job." "The repairman was familiar with the system. He was also very courteous--respectful--and neat in appearance." "Technicians are courteous and explain what they are doing and clean up after themselves." "They were here right after I called and got the problem fixed." "They came out late at night. Really appreciated that." "The technician was great-- the temperature was 110 and she got it fixed! What more could we ask for?" "They were available quickly; came even before they said they would." "The technician was extremely pleasant and did not make me feel stupid for not understanding how the system worked! I thought it was fabulous that someone was here the same day I called given that the temperatures were so high outside. I expected business to be backed up somewhat." "The technician went above and beyond the call of duty." "This is the best service call I ever had. Technician is absolutely first rate-- did everything right!" "Thorough inspection and check of our system was done in less than 40 minutes. Technician was very prompt and courteous-- knowledgeable." "I just wanted to take a moment to let you know how pleased I was with your service. I recently had my furnace go out at almost midnight on a Saturday night. Your on-call man, Matt, drove all the way from Tonganoxie and stayed with me until after 1:30 AM to fix the problem and make sure it was working. He then called to check up on me the next day. A day later, the furnace was having problems, and another repairman, John, came right out and fixed it for me. They were both prompt and polite, and my furnace is working perfectly. I will definitely choose Cloud the next time!" |
